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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tonya Pressley

March 12, 2024

5  out of  5 rating by Tonya Pressley
"I had a wonderful experience switching to State Farm. Shalita was very friendly and extremely helpful! You guys were recommended to me and I have now recommended you to a family member. Thank you again Shalita!"
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Nehal Patel

February 29, 2024

5  out of  5 rating by Nehal Patel
"So helpful Easy to work with heather Highly recommended"
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Alexis

January 25, 2024

5  out of  5 rating by Alexis
"I’m a fairly new driver & Katie was very helpful when helping me sign up for insurance. I know very little about cars, and she explained everything very well, and was very kind and patient with me."
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Michael Craig

January 23, 2024

5  out of  5 rating by Michael Craig
"Great experience over the phone. Clear descriptions of what I was buying and very informative on what state farm had to offer. He service was five star. I actually told her I wanted to do a review"
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Kevin Greene

January 23, 2024

5  out of  5 rating by Kevin Greene
"Wonderful"
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Tracy Henry

November 30, 2023

5  out of  5 rating by Tracy Henry
"Beth Lanier was wonderful. She was very knowledgeable and also very personable. I wouldn’t go anywhere else for insurance."
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Tom Black

October 20, 2023

5  out of  5 rating by Tom Black
"I recently had the pleasure of bundling my insurance policies with State Farm, as Jake from State Farm recommended. The experience was outstanding, thanks to the exceptional assistance provided by Beth Lanier, State Farm Agent, and Heather Ellis. Beth Lanier's expertise and deep understanding of insurance options made bundling my policies seamless and hassle-free. She took the time to explain all the available options, ensuring that I fully understood the coverage details and benefits. Her professionalism and patience truly set her apart. Heather Ellis, too, played a pivotal role in ensuring my experience was smooth and efficient. Her attention to detail and dedication to customer satisfaction were evident from the very beginning. She patiently addressed all my queries, guiding me through the entire process with a friendly and helpful demeanor. Together, Beth Lanier and Heather Ellis made the often daunting task of insurance bundling surprisingly easy and stress-free. Their combined knowledge, professionalism, and exceptional customer service skills are a testament to the high standards of State Farm. I feel confident and secure knowing I have the right coverage, all thanks to their expertise. I cannot recommend Beth Lanier, Heather Ellis, and State Farm enough. If you're looking for a reliable insurance provider with exceptional service, look no further. State Farm and its dedicated team truly deserve these five stars! ⭐⭐⭐⭐⭐"
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Kim V

October 13, 2023

5  out of  5 rating by Kim V
"Compassionate and very friendly people! I went through some rough patches and they worked with me to keep me covered to at least give me time to try to catch up.. Beth is hands down the best in the industry and I am grateful to be insured with her!"
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SimpleQs

May 12, 2023

5  out of  5 rating by SimpleQs
"I called to communicate about my payment and ended the call with more discounts than I started with. Chaleta was very helpful in going over different options and had them explained to perfection to where I understood everything! Very glad I made that call and thank you State Farm and especially thank you Chaleta!"
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Patricia Simmons-Mack

April 25, 2023

5  out of  5 rating by Patricia Simmons-Mack
"They are and have always been top notch! They are definitely like family. I have been with State Farm for about 30 years and I couldn't have asked for a better agent in Beth. Chaleeta (office manager), is very knowledgeable. The entire staff makes you feel good about having insurance there."
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James henson

March 3, 2023

5  out of  5 rating by James henson
"Heather Ellis has been so wonderful to work with. I moved to Georgia from another state and she has been wonderful to work with. She explains everything and is always quick to respond to any questions or concerns that I have regarding my policy. I would highly recommend her to anyone looking for insurance in the area."
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Crystal Polote

February 1, 2023

5  out of  5 rating by Crystal Polote
"Thank you so much Mrs. Beth for being so patient and helping me with my new insurance❤️. You made the whole process so easy."
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Rita Tyler Church

January 21, 2023

5  out of  5 rating by Rita Tyler Church
"I received a pleasant greeting. The Agent & I covered some important details of all my insurances."
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kaleigh edge

January 5, 2023

5  out of  5 rating by kaleigh edge
"Heather was awesome! She was very patient and explained everything thoroughly to help me understand how the policies worked. It was my first time applying for insurance on my own and I felt comfortable speaking to her and asking questions. Thank you Heather!"
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Stefana Nedimovic

January 3, 2023

5  out of  5 rating by Stefana Nedimovic
"My agent Dara is the most kindest and most patient person I had a pleasure to talk to. Would definitely recommend her and State Farm to everyone!"
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Rickey Bagley

January 3, 2023

5  out of  5 rating by Rickey Bagley
"Absolutely great customer service, Miss Heather Ellis and the team made sure my family was well covered and taken care of , also made everything with my coverage easy to handle and fast ! Highly recommended!"
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Jarrell Scott

January 3, 2023

5  out of  5 rating by Jarrell Scott
"Chaleta was a big help she is awesome."
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Cindy Prescott

December 15, 2022

5  out of  5 rating by Cindy Prescott
"Beth Lanier --State Farm Insurance Agent ---Absolutely Amazing Outstanding Customer Service! They went above & beyond to provide me with the absolute best rate I have ever had for my auto insurance!! After suddenly & unexpectedly having to purchase another vehicle due to the catalytic converter failing in my other car, the last thing I needed to hear from my insurance co. was that my insurance rate was also going up in addition to having to add a new much higher car payment. After over 12 years with Country Financial insurance company, I was definitely looking to switch to save money any way I could. Beth & Walter Lanier at State Farm were able to save me so much money!!!! They have literally been a lifesaver & a Godsend for me & my daughter during these troubling times. We are so fortunate & grateful to have met them & we will be telling everyone we can about how we switched to find much better coverage and at a MUCH better rate!!!! I would give them a 500 star rating if I could!!!! Thank You!! Beth & Walter Lanier of State Farm Insurance in Savannah!!!"
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aura blue

November 29, 2022

5  out of  5 rating by aura blue
"Heather is amazing!! She went above and beyond to help me with my transition from out of state to GA with car and renter insurance. I really appreciate her and feel I got super lucky finding her!!"
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Jami Scanlon

November 15, 2022

5  out of  5 rating by Jami Scanlon
"We highly recommend this insurance agency. They are amazing to work with. Super helpful in every aspect of insurance needs."
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Teresa Harris

November 14, 2022

5  out of  5 rating by Teresa Harris
"I wasn't really in the market to change my insurance company until I met Walter. He was extremely patient with all of my questions and concerns, helped me in find a great price with discounts that ensured I could upgrade my coverage. I appreciate having a local person that I can depend on. Thanks Walter and Beth!"
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BRIAN

October 22, 2022

5  out of  5 rating by BRIAN
"Super communication. Great customer service!"
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Avery Bender

October 17, 2022

5  out of  5 rating by Avery Bender
"I would like to take the chance to brag on Karen, one of the customer service ladies. She has always excelled when helping me. She always answers all my questions, and always gets back to me exceptionally fast. She is always a pleasure to speak with. Thank you for all of the help you’ve given me Karen!"
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M J

October 8, 2022

5  out of  5 rating by M J
"I've been with this State Farm office for over 10 years & I attribute that to Chaleta Williams. She provides excellent customer service, knowledgeable, professional & thorough. She truly goes above & beyond. As a business owner these are qualities that you look for & appreciate. Great staff at this location. They will take care of you."
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Erik V

October 7, 2022

5  out of  5 rating by Erik V
"Excellent Excellent Excellent Service!!! Chaleta Williams Best Agent Hand's Down. Very Professional, Knowledgeable And Patient Especially With Me And All The Questions I Needed Answered. She Answered Every Last One With No Hesitation In A Pleasant Voice, Not Like Some Other Agency's. Will Recommend This Agency To Anyone Especially This One Agent Chaleta Williams."