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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Will

November 14, 2024

5  out of  5
rating by Will
"Heather was absolutely awesome and very genuine. She was very thorough and kind going thru all the details and cost breakdown. Relocated to Georgia and made the process very easy."
We responded:
"Thank you so much for your wonderful five star review! Your kind words and positive feedback mean the world to us and motivate us to continue providing exceptional service. We’re thrilled to hear that you had such a great experience and we look forward to serving you again in the future! "
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Megan Roberts

November 12, 2024

5  out of  5
rating by Megan Roberts
"Beth is more than amazing. Sure to answer all of your questions and will definitely provide the absolute best rates!!!"
We responded:
"Thank you, Megan immensely for your five star review! We truly appreciate your support and delighted to know you had a fantastic experience. Your positive feedback encourages us to keep striving for excellence. "
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Linda Jacla

August 14, 2024

5  out of  5
rating by Linda Jacla
"When I called Beth Lanier to report damage to my car, they immediately connected me with the claim center and the process began. Any questions or concerns were answered quickly by the office. My car was towed and a rental was waiting for me at the repair shop. Thank goodness I had State Farm. It was easy and fast."
We responded:
"Thank you so much for taking the time to leave us a wonderful review. We are thrilled to hear that you had a positive experience with a claim. We strive to provide excellent service and it’s incredibly rewarding to know that we have met your expectation. If there is anything else we can do to enhance your experience or to assist any further please do not hesitate to reach out. Thank you so much for your feedback."
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Eric Dobek

June 29, 2024

5  out of  5
rating by Eric Dobek
"Beth was very friendly, helpful, and explained everything very clearly. She answered every question we had, and she was so polite. We were very pleased with everything."
We responded:
"Thank you for your 5 star review and your feedback. We look forward to serving all of your insurance needs. "
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Marvel Man

June 7, 2024

5  out of  5
rating by Marvel Man
"It was an outstanding experience and she was very helpful and ensure that everything was done right"
We responded:
"Thank you for your 5 star review. I am happy to hear you had an outstanding experience. We look forward to servicing all of your insurance needs. "
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Tonya Pressley

March 12, 2024

5  out of  5
rating by Tonya Pressley
"I had a wonderful experience switching to State Farm. Shalita was very friendly and extremely helpful! You guys were recommended to me and I have now recommended you to a family member. Thank you again Shalita!"
We responded:
"Thank you so much for your 5 star review. We are happy to hear that your experience was wonderful and thank you for recommending Beth Lanier State Farm. We are blessed to be able to serve you. "
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Nehal Patel

February 29, 2024

5  out of  5
rating by Nehal Patel
"So helpful Easy to work with heather Highly recommended"
We responded:
"Thank you for your 5 star review. We appreciate the feedback and happy you enjoyed working with Heather. We look forward to serving all of your insurance needs. "
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Alexis

January 25, 2024

5  out of  5
rating by Alexis
"I’m a fairly new driver & Katie was very helpful when helping me sign up for insurance. I know very little about cars, and she explained everything very well, and was very kind and patient with me."
We responded:
"Thank you Alexis for your review. I am happy to hear that Katie helped make your experience with State Farm a 5 star experience. We look forward to being a good neighbor and serving all of your insurance needs. "
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Michael Craig

January 23, 2024

5  out of  5
rating by Michael Craig
"Great experience over the phone. Clear descriptions of what I was buying and very informative on what state farm had to offer. He service was five star. I actually told her I wanted to do a review"
We responded:
"Thank you Michael for your 5 star review. We appreciate the feedback and happy you are satisfied with our service. We look forward to helping you with all of your insurance needs. "
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Kevin Greene

January 23, 2024

5  out of  5
rating by Kevin Greene
"Wonderful"
We responded:
"Thank you Kevin for your five star review. We appreciate your feedback. We look forward to helping you with all of your insurance needs and providing you that exceptional service. "
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Tracy Henry

November 30, 2023

5  out of  5
rating by Tracy Henry
"Beth Lanier was wonderful. She was very knowledgeable and also very personable. I wouldn’t go anywhere else for insurance."
We responded:
"Thank you Tracy for your 5 star review! You actually worked with Heather today, a licensed team member, in my office but I thank you so much for your feedback! We strive to make every encounter a pleasant one. We look forward to handling all of your insurance needs. "
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Tom Black

October 20, 2023

5  out of  5
rating by Tom Black
"I recently had the pleasure of bundling my insurance policies with State Farm, as Jake from State Farm recommended. The experience was outstanding, thanks to the exceptional assistance provided by Beth Lanier, State Farm Agent, and Heather Ellis. Beth Lanier's expertise and deep understanding of insurance options made bundling my policies seamless and hassle-free. She took the time to explain all the available options, ensuring that I fully understood the coverage details and benefits. Her professionalism and patience truly set her apart. Heather Ellis, too, played a pivotal role in ensuring my experience was smooth and efficient. Her attention to detail and dedication to customer satisfaction were evident from the very beginning. She patiently addressed all my queries, guiding me through the entire process with a friendly and helpful demeanor. Together, Beth Lanier and Heather Ellis made the often daunting task of insurance bundling surprisingly easy and stress-free. Their combined knowledge, professionalism, and exceptional customer service skills are a testament to the high standards of State Farm. I feel confident and secure knowing I have the right coverage, all thanks to their expertise. I cannot recommend Beth Lanier, Heather Ellis, and State Farm enough. If you're looking for a reliable insurance provider with exceptional service, look no further. State Farm and its dedicated team truly deserve these five stars! ⭐⭐⭐⭐⭐"
We responded:
"Thank you so much for your 5 star review and your positive feedback. We take pride in having meaningful conversations and always available to answer any questions one has. We look forward servicing all of your insurance needs! "
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Kim V

October 13, 2023

5  out of  5
rating by Kim V
"Compassionate and very friendly people! I went through some rough patches and they worked with me to keep me covered to at least give me time to try to catch up.. Beth is hands down the best in the industry and I am grateful to be insured with her!"
We responded:
"Thank you so much for the 5 star review and your kind words. We work hard to make sure you have the best experience, even during rough times. It was my pleasure to be there for you. Like a good neighbor, Kim. We are most grateful for you. "
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Lazai Hawkins

May 12, 2023

5  out of  5
rating by Lazai Hawkins
"I called to communicate about my payment and ended the call with more discounts than I started with. Chaleta was very helpful in going over different options and had them explained to perfection to where I understood everything! Very glad I made that call and thank you State Farm and especially thank you Chaleta!"
We responded:
"Thank you for the 5 Star Review! I love to hear that Chaleta and my team take care of what is important! We appreciate you choosing Beth Lanier State Farm for all of your insurance needs and thank you for being the best part of State Farm. "
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Patricia Simmons-Mack

April 25, 2023

5  out of  5
rating by Patricia Simmons-Mack
"They are and have always been top notch! They are definitely like family. I have been with State Farm for about 30 years and I couldn't have asked for a better agent in Beth. Chaleeta (office manager), is very knowledgeable. The entire staff makes you feel good about having insurance there."
We responded:
"Thank you for your 5 star review! We love you like family too! Like a good neighbor, State Farm is there. We appreciate your longevity - when we know there are lots of companies to choose from- you still choose us! Thank you for being the best part of Beth Lanier State Farm. "
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James henson

March 3, 2023

5  out of  5
rating by James henson
"Heather Ellis has been so wonderful to work with. I moved to Georgia from another state and she has been wonderful to work with. She explains everything and is always quick to respond to any questions or concerns that I have regarding my policy. I would highly recommend her to anyone looking for insurance in the area."
We responded:
"Thank you for your 5 star review! I am happy to hear that Heather took great care of you! We look forward to helping you with all of your insurance needs. "
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Crystal Polote

February 1, 2023

5  out of  5
rating by Crystal Polote
"Thank you so much Mrs. Beth for being so patient and helping me with my new insurance❤️. You made the whole process so easy."
We responded:
"Thank you for your 5 star review. We are here to help to provide a smooth transfer. Thank you for trusting me and my office for all of your insurance needs. "
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Rita Tyler Church

January 21, 2023

5  out of  5
rating by Rita Tyler Church
"I received a pleasant greeting. The Agent & I covered some important details of all my insurances."
We responded:
"Thank you for your 5 star review! We are easily assessable and here for all of your insurance needs. We look forward to seeing you again."
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kaleigh edge

January 5, 2023

5  out of  5
rating by kaleigh edge
"Heather was awesome! She was very patient and explained everything thoroughly to help me understand how the policies worked. It was my first time applying for insurance on my own and I felt comfortable speaking to her and asking questions. Thank you Heather!"
We responded:
"Thank you Kaleigh for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered! We are lucky to have hard-working team members, like Heather, who go above and beyond for their customers. Thank you for trusting us with all of your insurance needs."
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Stefana Nedimovic

January 3, 2023

5  out of  5
rating by Stefana Nedimovic
"My agent Dara is the most kindest and most patient person I had a pleasure to talk to. Would definitely recommend her and State Farm to everyone!"
We responded:
"Thank you Stefana for the 5 star review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Dara, who go above and beyond for their customers. Thank you for trusting us with all of your insurance needs."
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Rickey Bagley

January 3, 2023

5  out of  5
rating by Rickey Bagley
"Absolutely great customer service, Miss Heather Ellis and the team made sure my family was well covered and taken care of , also made everything with my coverage easy to handle and fast ! Highly recommended!"
We responded:
"Thank you Rickey for the awesome review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Heather, who go above and beyond for their customers. Thank you for trusting us with all of your insurance needs."
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Jarrell Scott

January 3, 2023

5  out of  5
rating by Jarrell Scott
"Chaleta was a big help she is awesome."
We responded:
"Thank you Jarrell for your 5 star review! Our team works hard to provide excellent service! We are lucky to have hard-working team members, like Chaleta, who go above and beyond for their customers. Thank you for trusting us with all of your insurance needs."
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aura blue

November 29, 2022

5  out of  5
rating by aura blue
"Heather is amazing!! She went above and beyond to help me with my transition from out of state to GA with car and renter insurance. I really appreciate her and feel I got super lucky finding her!!"
We responded:
"Thank you for your 5 star review. We are super lucky we have you as a customer and I am happy to hear Heather took great care of you. We look forward to providing excellent care to all of your insurance needs. "
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Jami Scanlon

November 15, 2022

5  out of  5
rating by Jami Scanlon
"We highly recommend this insurance agency. They are amazing to work with. Super helpful in every aspect of insurance needs."
We responded:
"Thank you for your 5 star review. We are thankful for the trust you have placed in our agency. We look forward to serving your insurance needs today and in the future."
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Teresa Harris

November 14, 2022

5  out of  5
rating by Teresa Harris
"I wasn't really in the market to change my insurance company until I met Walter. He was extremely patient with all of my questions and concerns, helped me in find a great price with discounts that ensured I could upgrade my coverage. I appreciate having a local person that I can depend on. Thanks Walter and Beth!"
We responded:
"Thank you for your 5 star review. We are blessed that you joined our State Farm family when you were not expecting it. We look forward to serving you now and in the future."