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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

SimpleQs

May 12, 2023

5  out of  5 rating by SimpleQs
"I called to communicate about my payment and ended the call with more discounts than I started with. Chaleta was very helpful in going over different options and had them explained to perfection to where I understood everything! Very glad I made that call and thank you State Farm and especially thank you Chaleta!"

Patricia Simmons-Mack

April 25, 2023

5  out of  5 rating by Patricia Simmons-Mack
"They are and have always been top notch! They are definitely like family. I have been with State Farm for about 30 years and I couldn't have asked for a better agent in Beth. Chaleeta (office manager), is very knowledgeable. The entire staff makes you feel good about having insurance there."

James henson

March 3, 2023

5  out of  5 rating by James henson
"Heather Ellis has been so wonderful to work with. I moved to Georgia from another state and she has been wonderful to work with. She explains everything and is always quick to respond to any questions or concerns that I have regarding my policy. I would highly recommend her to anyone looking for insurance in the area."

Crystal Polote

February 1, 2023

5  out of  5 rating by Crystal Polote
"Thank you so much Mrs. Beth for being so patient and helping me with my new insurance❤️. You made the whole process so easy."

Rita Tyler Church

January 21, 2023

5  out of  5 rating by Rita Tyler Church
"I received a pleasant greeting. The Agent & I covered some important details of all my insurances."

kaleigh edge

January 5, 2023

5  out of  5 rating by kaleigh edge
"Heather was awesome! She was very patient and explained everything thoroughly to help me understand how the policies worked. It was my first time applying for insurance on my own and I felt comfortable speaking to her and asking questions. Thank you Heather!"

Stefana Nedimovic

January 3, 2023

5  out of  5 rating by Stefana Nedimovic
"My agent Dara is the most kindest and most patient person I had a pleasure to talk to. Would definitely recommend her and State Farm to everyone!"

Rickey Bagley

January 3, 2023

5  out of  5 rating by Rickey Bagley
"Absolutely great customer service, Miss Heather Ellis and the team made sure my family was well covered and taken care of , also made everything with my coverage easy to handle and fast ! Highly recommended!"

Jarrell Scott

January 3, 2023

5  out of  5 rating by Jarrell Scott
"Chaleta was a big help she is awesome."

Cindy Prescott

December 15, 2022

5  out of  5 rating by Cindy Prescott
"Beth Lanier --State Farm Insurance Agent ---Absolutely Amazing Outstanding Customer Service! They went above & beyond to provide me with the absolute best rate I have ever had for my auto insurance!! After suddenly & unexpectedly having to purchase another vehicle due to the catalytic converter failing in my other car, the last thing I needed to hear from my insurance co. was that my insurance rate was also going up in addition to having to add a new much higher car payment. After over 12 years with Country Financial insurance company, I was definitely looking to switch to save money any way I could. Beth & Walter Lanier at State Farm were able to save me so much money!!!! They have literally been a lifesaver & a Godsend for me & my daughter during these troubling times. We are so fortunate & grateful to have met them & we will be telling everyone we can about how we switched to find much better coverage and at a MUCH better rate!!!! I would give them a 500 star rating if I could!!!! Thank You!! Beth & Walter Lanier of State Farm Insurance in Savannah!!!"

aura blue

November 29, 2022

5  out of  5 rating by aura blue
"Heather is amazing!! She went above and beyond to help me with my transition from out of state to GA with car and renter insurance. I really appreciate her and feel I got super lucky finding her!!"

Jami Scanlon

November 15, 2022

5  out of  5 rating by Jami Scanlon
"We highly recommend this insurance agency. They are amazing to work with. Super helpful in every aspect of insurance needs."

Teresa Harris

November 14, 2022

5  out of  5 rating by Teresa Harris
"I wasn't really in the market to change my insurance company until I met Walter. He was extremely patient with all of my questions and concerns, helped me in find a great price with discounts that ensured I could upgrade my coverage. I appreciate having a local person that I can depend on. Thanks Walter and Beth!"

BRIAN

October 22, 2022

5  out of  5 rating by BRIAN
"Super communication. Great customer service!"

Avery Bender

October 17, 2022

5  out of  5 rating by Avery Bender
"I would like to take the chance to brag on Karen, one of the customer service ladies. She has always excelled when helping me. She always answers all my questions, and always gets back to me exceptionally fast. She is always a pleasure to speak with. Thank you for all of the help you’ve given me Karen!"

M J

October 8, 2022

5  out of  5 rating by M J
"I've been with this State Farm office for over 10 years & I attribute that to Chaleta Williams. She provides excellent customer service, knowledgeable, professional & thorough. She truly goes above & beyond. As a business owner these are qualities that you look for & appreciate. Great staff at this location. They will take care of you."

Erik V

October 7, 2022

5  out of  5 rating by Erik V
"Excellent Excellent Excellent Service!!! Chaleta Williams Best Agent Hand's Down. Very Professional, Knowledgeable And Patient Especially With Me And All The Questions I Needed Answered. She Answered Every Last One With No Hesitation In A Pleasant Voice, Not Like Some Other Agency's. Will Recommend This Agency To Anyone Especially This One Agent Chaleta Williams."

Cecilio Caro

October 4, 2022

5  out of  5 rating by Cecilio Caro
"(Translated by Google) Very friendly and above all they serve you in Spanish if you wish! I recommend them 💯 X 💯 ✔️ (Original) Muy amables y sobre todo te atienden en español si así lo deseas! Se los recomiendo 💯 X 💯 ✔️"

D G

September 29, 2022

5  out of  5 rating by D G
"Excellent service and very responsive staff. The team at Lanier State Farm made our experience in changing insurance companies a smooth and efficient."

B “Great” Brown

September 28, 2022

5  out of  5 rating by B “Great” Brown
"Great staff. Chaleta has always been there for me since my first purchase."

Jennifer Macy

September 28, 2022

5  out of  5 rating by Jennifer Macy
"Best insurace company and agent ever !! Thanks for always making things right without a hassle ."

Brian Fennell

September 27, 2022

5  out of  5 rating by Brian Fennell
"Beth Lanier and her team are always FATASTIC!!!! I could not be more happy to be with Beth and her team."

Aaron Ramirez

September 23, 2022

5  out of  5 rating by Aaron Ramirez
"Really helpful and kind people who wanted the best for me. Would recommend. Great service and very informative."

Julio Frank Jimenez

May 29, 2022

5  out of  5 rating by Julio Frank Jimenez
"Having moved to Savannah from Pittsburgh, I needed to find a local State Farm agent. After reading reviews of several State Farm agents, I selected Beth Lanier's office to be my Agent. Upon my arrival I was introduced to Heather, who assisted me with selecting the best coverage for my needs. My experience confirms the positive reviews written by other clients, and assures me that I have selected an agent that I can depend on for all of my insurance needs."

Lori Janko Wilke

March 28, 2022

5  out of  5 rating by Lori Janko Wilke
"Beth is a great insurance agent. State Farm's rates are excellent too!"